FAQs:

Yes. Randomly selected households across Regina and the surrounding areas will receive letters from the City inviting them to participate in the survey. About 2,500 households will be surveyed.

For questions about transportation research in the City of Regina, including this survey, please e-mail Crystal Phillips, Coordinator, Transportation Master Plan, Integrated Engineering Services, Sustainable Infrastructure by emailing travelsurvey@regina.ca or by calling 306-777-7000. You may also visit the City of Regina's webpage for more information.

Canada-based research firm R. A. Malatest & Associates Ltd. will conduct the survey on behalf of the City of Regina.

The survey period takes place between September and November of 2024.

Participation in the survey is voluntary yet important! Only a limited number of households are invited to join the study, so the few minutes you take to participate will have a big impact. By representing your community, you will ensure that your survey accurately portrays travel patterns for residents of your area.

The survey will collect information about your household, members of the household and trips they made the previous weekday.

Types of questions are listed here.

The information gathered by the survey will help the City better understand the current travel patterns, transportation choices and trip purposes of residents in the Regina area. Your responses will be combined with other responses in your area and the results will be used to help plan the future transportation system and services required for the Regina area.

Households are randomly selected from a survey area that includes the City of Regina, and surrounding areas including the Rural Municipalities of Sherwood, Edenwold, Lumsden, Pense, and Longlaketon.

Online, the survey takes 10 to 25 minutes or more depending on your household size and number of trips.

Yes, residents who do not travel are just as important as those that do. Your survey answers will help build a snapshot of the travel patterns of the population as a whole, including people who did not travel on the day for which travel information is being provided. Your participation will ensure the survey reflects the make-up of the general population.

Yes. To make an appointment to be interviewed please phone 1-855-688-1137. Please leave a voicemail that includes the date and time as well as your household's secure access code, found on the advance letter.

In mid-October, some households in areas with low response rates may be contacted by Malatest by telephone. Malatest may also follow up with some households who already completed surveys to clarify their answers.

Yes. Click on the survey login button to begin your survey. The survey can be accessed by entering the household's secure access code found on the advance letter.

Surveys can be completed online in English. Surveys may be completed in French by calling 1-855-688-1137 and requesting support of a French-speaking interviewer. The survey can also be completed by phone interview for other languages upon request. If you have received a survey invitation and are unable to complete the survey, please phone 1-855-688-1137 and we will make all efforts to arrange for assistance to ensure that you are able to participate.

1. You may choose to fill out the survey online by signing in on the home page using the secure access code provided on the first page of the letter you received. If you begin the survey online and require assistance, we also provide phone-in support between 9:00 a.m. and 9:00 p.m. on weekdays, 10:00 a.m. to 6:00 p.m. on Saturdays and 12:00 p.m. to 6:00 p.m. on Sundays at 1-855-688-1137.



2. You may also choose to give us a call at 1-855-688-1137 during those same hours and one of our professional interviewers will be happy to conduct the survey with you over the telephone.

You will know that you have contributed to a vitally important research study. The last survey was conducted in 2009, and travel patterns have shifted since then, so your contribution makes a difference!

The City is committed to protecting your privacy. Collection of information for the survey is being undertaken in accordance with Saskatchewan's Freedom of Information and Protection of Privacy Act (FOIP).

Your survey data will remain confidential and will only be analyzed when combined with the information of other households. Data collected through this survey will be used by the City of Regina for future transportation and land use planning purposes. It may not be accessed or used for other purposes except as required by law.

Any personal information obtained from each household through the survey is processed, stored, and used in a form that does not permit any particular household to be identified. Your contact information will not be shared with anyone for any purpose outside of this survey.

Click here for more information on how your privacy is protected: Privacy Statement.